Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly: name, email address, organization name, and billing information. We also collect usage data such as login timestamps, features used, and session information to improve the Service.
2. How We Use Your Information
We use your information to provide and improve the Service, process payments, send transactional emails (welcome, billing, notifications), respond to support requests, and comply with legal obligations. We do not use your data for advertising.
3. Data Storage and Security
Your data is stored on secure cloud infrastructure (Supabase/AWS) located in the United States. We implement encryption in transit (TLS) and at rest. Access to production data is restricted to authorized personnel only.
4. Data Sharing
We do not sell your personal data. We share data only with service providers necessary to operate the Service: Supabase (database), Vercel (hosting), Resend (email), and Paddle (payments). Each provider is bound by their own privacy policies.
5. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies. You can disable cookies in your browser, but this may affect Service functionality.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at privacy@ifixbs.com. We will respond within 30 days.
7. Data Retention
We retain your data for as long as your account is active. After account termination, data is retained for 30 days for export purposes, then permanently deleted. Billing records are retained for 7 years as required by law.
8. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email. The date at the top of this page reflects the most recent update.
10. Contact
For privacy questions or concerns, contact our privacy team at privacy@ifixbs.com.