Legal
Terms of Service
Last updated: June 2026 · Effective: June 24, 2026
iFix Store SRL · Dominican Republic
1. Agreement to Terms
By accessing or using any product offered by iFix Business Solutions — including iFix Haven, iFix Draft, and iFix Capital — you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("Customer", "you") and iFix Store SRL ("iFix", "we", "us", "our"). If you do not agree to these Terms, do not use our Services.
2. About iFix Store SRL
iFix Business Solutions is operated by iFix Store SRL, a company legally registered and incorporated in the Dominican Republic. Our registered address is available upon request at legal@ifixbs.com. We provide cloud-based SaaS products to businesses globally, including in the United States, Latin America, and the Caribbean.
3. Description of Services
iFix Business Solutions offers the following subscription-based software products: (a) iFix Haven — a property management system for vacation rental operators and property managers; (b) iFix Draft — a point-of-sale and operations platform for bars, restaurants, and nightlife venues; (c) iFix Capital — a loan portfolio management system for independent lenders and lending companies. Each product is offered as a cloud-hosted service accessible via web browser. Features vary by plan tier as described on our Pricing page.
4. Subscriptions and Billing
Services are offered on a monthly subscription basis, billed in advance. All payments are processed by Paddle.com Market Ltd. ("Paddle"), which acts as the Merchant of Record for all transactions. This means Paddle is legally responsible for billing, collecting payment, and remitting applicable taxes — including US sales tax and VAT — on our behalf. Your contract for payment is with Paddle. By subscribing, you also agree to Paddle's Terms of Service available at paddle.com/legal. Prices are listed in US Dollars (USD) unless otherwise indicated. iFix reserves the right to change pricing at any time, with at least 30 days' notice to existing subscribers.
5. Free Trial
New accounts receive a 15-day free trial with full access to their selected plan. No credit card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service. If you choose not to subscribe, your account will be deactivated and your data will be retained for 30 days before permanent deletion.
6. Cancellations and Refunds
You may cancel your subscription at any time. Upon cancellation, your subscription remains active until the end of the current billing period — we do not issue prorated refunds for unused time within a paid period. Refunds may be considered on a case-by-case basis for documented billing errors or service failures. To request a refund, contact billing@ifixbs.com within 7 days of the charge in question. Because Paddle is our Merchant of Record, refund processing is subject to Paddle's refund policies.
7. Acceptable Use
You agree to use the Service only for lawful business purposes and in accordance with these Terms. You may not: (a) use the Service to store, transmit, or process illegal content or data; (b) attempt to gain unauthorized access to any part of the Service or its infrastructure; (c) reverse-engineer, decompile, or attempt to extract the source code of any Service; (d) resell, sublicense, or provide the Service as a white-labeled product to third parties without our written consent; (e) use the Service in a way that damages or overburdens our systems. We reserve the right to suspend or terminate accounts that violate this policy without prior notice.
8. Intellectual Property
All software, interfaces, content, trademarks, and technology that make up the Service are the exclusive property of iFix Store SRL or its licensors. These Terms do not grant you any ownership rights in the Service. You retain full ownership of all data you upload, create, or manage within the Service ("Customer Data"). You grant iFix a limited license to store and process your Customer Data solely to provide the Service to you. We will not access your Customer Data except to provide support, maintain the Service, or as required by law.
9. Data Security and Privacy
We take the security of your data seriously. Our infrastructure includes encrypted connections (TLS/HTTPS), hashed credentials, access controls, audit logs, and logical separation between customer accounts (multi-tenancy). However, no system is 100% secure. In the event of a data breach affecting your information, we will notify you within 72 hours of confirmation and provide details on the nature of the breach and steps taken. Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Service Availability
We target 99.9% monthly uptime for all Services. Planned maintenance will be communicated with at least 24 hours' notice and will be scheduled during low-traffic hours where possible. Emergency maintenance may occur without advance notice. Uptime statistics are available upon request. In the event of service outages beyond our reasonable control (including issues with Supabase, Vercel, or other infrastructure providers), we will communicate updates promptly.
11. Termination
Either party may terminate these Terms at any time. You may cancel your subscription through your account dashboard or by emailing support@ifixbs.com. We may suspend or terminate your account immediately if: (a) you materially breach these Terms and fail to cure within 5 business days of notice; (b) your account is used for illegal activity; or (c) you fail to pay subscription fees. Upon termination for any reason, you may export your Customer Data within 30 days. After that period, data will be permanently deleted.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION OBTAINED FROM US SHALL CREATE ANY WARRANTY.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IFIX STORE SRL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL — ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS (USD $100).
14. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Dominican Republic, without regard to its conflict-of-law provisions. Any dispute arising from or relating to these Terms or the Service will first be addressed through good-faith negotiation. If unresolved within 30 days, disputes will be submitted to binding arbitration under the rules of the Centro de Resolución Alternativa de Conflictos (CERAC) of the Dominican Republic. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent immediate irreparable harm.
15. Changes to These Terms
We may update these Terms at any time. For material changes, we will provide at least 30 days' notice by email to the address associated with your account. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance. If you do not agree to the updated Terms, you must cancel your subscription before the effective date.
16. Contact
For questions about these Terms, contact us at legal@ifixbs.com. For billing disputes, contact billing@ifixbs.com. For support matters, contact support@ifixbs.com. We aim to respond to all legal inquiries within 5 business days.